Hetzner - New tariff structure for Cloud servers and Load balancers in the USA
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Dear Mr XXX
** What will change? **
Starting on 1 December 2024, 01:00 am CET, we will begin charging new prices for newly-created Cloud servers and introduce new amounts for included traffic for Cloud Servers and Load balancers at the US locations in Ashburn (ASH) and Hillsboro (HIL). This also applies to existing Cloud servers and Load balancers that are switched to a different tariff using the “Rescale” function. For any existing Cloud servers and Load balancers you have at these locations, the new prices and the new amounts for included traffic will apply later, starting on 1 February 2025, 01:00 am CET. The price for traffic overage will remain unchanged in the new price structure.
What are the new prices and amounts of included traffic?
Product | Old price | New price | Old included traffic | New included traffic CPX11 | € 3.85 | € 4.49 | 20 TB | 1 TB CPX21 | € 7.05 | € 8.99 | 20 TB | 2 TB CPX31 | € 13.10 | € 15.99 | 20 TB | 3 TB CPX41 | € 24.70 | € 29.99 | 20 TB | 4 TB CPX51 | € 54.40 | € 59.99 | 20 TB | 5 TB CCX13 | € 11.99 | € 12.99 | 20 TB | 1 TB CCX23 | € 23.99 | € 25.99 | 20 TB | 2 TB CCX33 | € 47.99 | € 49.99 | 30 TB | 3 TB CCX43 | € 95.99 | € 99.99 | 40 TB | 4 TB CCX53 | € 191.99 | € 199.99 | 50 TB | 6 TB CCX63 | € 287.99 | € 299.99 | 60 TB | 8 TB LB11 | € 5.39 | unchanged | 20 TB | 1 TB LB21 | € 16.40 | unchanged | 20 TB | 2 TB LB31 | € 32.90 | unchanged | 20 TB | 3 TB All monthly prices are excl. VAT and excl. IPv4 addresses.
** Why are we making these changes? **
With the new tariff structure, we want to make conditions for our customers around the world as fair as possible. To do that, we will calculate our prices based on local conditions in Europe, Singapore, and the USA. Until this change, customers who have used fewer resources have covered the costs, in a way, for other customers who have used much more resources. We want to make things more balanced. The new prices will give our customers the best possible price for the resources they use.
** What else do I need to know? **
Displayed prices and included traffic on Cloud Console
For technical reasons, we will display the new prices and amounts of included traffic on the Cloud server and Load balancer detail pages on Cloud Console starting on 1 December 2024. This will also be true for your existing Cloud servers and Load balancers. However, the invoice will still be issued according to the previous conditions. A corresponding note will be displayed for your existing affected products. On the invoice preview on the “Usage” page, you will see the correct existing price for your existing servers.
Displayed prices on the Cloud API
In the transition time period between 1 December 2024 and 1 February 2025, the Cloud API will already return the new prices and included traffic. This will also be true for your existing Cloud servers and Load balancers. But this will only affect the display here. The invoice preview will display the correct existing price. And of course, your invoice itself will be for the correct existing price.
Traffic warning
You may see early traffic warnings during the transition time period starting on 1 December 2024 for your existing Cloud servers and Load balancers. Please note that the previous traffic included for existing Cloud servers and Load balancers remains valid until 31 January 2025.
If you do not agree with this adjustment, you can cancel the affected products at any time. We ask for your understanding for why we are making these changes. We truly believe that we can continue to offer you our Cloud Servers and features at the best price-performance ratio despite these adjustments.
Thank you for your trust and support.
Kind regards
Hetzner Online