People who pay for a working game to play probably care. I'm not a gamer but I occassionally will try to pop something in every six months or so. Two hours later after I have to sign in from a controller, update the OS, then update the game I'm over it. I can't say that's all from shitty software development but some of it probably is.

It’s bad business because it gives your most enthusiastic customers the worst experience. It’s good business because it pulls revenue forward and sometimes pulls revenue into higher seasonality.

Those two somewhat offset and you end up with the classic business decision of whether quality is important.

There are lots of studios who just run away with your money and never deliver the fixes.

> So your game updates after a month with a fix.

Tell that to your kid this December, when you gift them a new console and a newly released game. Watch the wonderful experience of it taking forever to download a few gigabytes of patches from overloaded servers, and then not starting anyway because auth/billing/DRM/other bullshit server couldn't handle the demand.

Game studios love releasing around Christmas. I'm surprised they're not being held accountable for ruining that holiday for kids year over year.

Who cares about a $183bn industry, indeed.