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Comment by neya | Hacker News Reader

Personal experience between Fly.io and Railway.com - Railway wins for me hands down. I have used both and the Railways support is stellar too, in comparison. Fly.io never responded to my query about data deletion till date. Despite emailing on their support email.

I have had my Railway app online till date without any major downtimes too. I recommend anyone looking for a decent replacement to try them.

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I've used Railway control panel maybe a total of 10 times in my life and half the time it was having weird issues. Control panel UI not loading or not working, actions failing, deploys randomly failing... I love the idea but in practice it's not something I'd want to use for anything serious.

While we've always aimed for great reliability on compute, the dashboard reliability wasn't very good at the start of the year.

We ack'd this and then pretty heavily to making it stellar, so if you're still having issues please let us know (that should not be the case)

Best, Jake from Railway

I used Railway as a "set it and forget it" for a client project, and I hadn't heard from him in over a year until some Railway update caused some issues with the deploy (something about group permissions). But support was very helpful in getting that fixed very quickly, so credit there! (And to be fair it did apparently work without any problems for like a year and a half, so credit there too!)

Fly builds on their own hardware. Is Railway doing the same? If not, that'd explain some of why Railway has relatively less number of outages (they're engineering fewer things).

I understand that end-users want reliability (and Fly gets a bad rep despite pretty significant investment on this front in the past 2 years), but such outages aren't exclusive to one provider & not the other. Building cloud infra is no one's definition of easy.

We run on Google Cloud, AWS, and our own hardware now since middle of this year :)

https://railway.com/changelog/2024-09-20-railway-metal-beta#...

How does it compare in terms of price?

We actually only charge you for what you use. As a result people often see 30%+ savings when moving stuff over from other providers (especially Heroku)

https://railway.com/pricing

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