And I resent the fact that I'm expected to pay that price when I'm not the one who was losing projects.
And as I said, carrying out the instruction but then telling me that I should be using Export instead would be acceptable. Refusing to carry out the instruction, even though the software has identified and understood the instruction just because I failed to say 'Simon Says' is not acceptable.
(Hi, by the way! I think you did some translations for PhotoPrint and CMYKTool some years back?)