This is a convenience bias, with whatever narrative best fits.

Either it's "Apple releases after everyone else, but gets it right", when that doesn't work, like now, it's "Oh, it's understood to be less than perfect, but will be getting better.

And Apple Maps was in part, released because Apple didn't want Google getting user data (I don't like calling it "their user's data" because that implies those users are owned by Apple). So they released a terrible experience for their own benefit - while continuing the narrative of "we're the only ones who care about your experience".