Who is going to do that job as a volunteer? Or is that expected to be solved by technology? Hard to imagine them achieving what Google, Facebook etc could not reliably.
It's something I've seen time and time again, in a wide variety of discussions forums, for decades now.
Such people will happily do it for free, and they're willing to dedicate many hours per day to it, too.
I don't understand their motivation(s), but perhaps it simply gives them a sense of power, control, or influence that they otherwise don't have in their lives outside of the Internet.
Moreover, while I hope he is compensated well enough, I imagine this was initially, if not any longer, a job that demanded effort disproportionate to the monetary reward. What would keep someone interested in such a job and naturally driven to perform it well?
Coming from a place of curiosity, meaning no offense, and happy to let this comment slip quietly away to a back room to sit alone if that's what it merits.
You aren't missing anything. Many people have oppositional defiance disorder and have never used an unmoderated forum; they are completely unusable because they're full of spam.
https://www.mayoclinic.org/diseases-conditions/oppositional-...
There could be a system whereby if you see something bad in your feed you can report it.
it is one thing to say they “can’t” vs. “the won’t cause they no reason to”
I'm sure Google and Facebook wouldn't pay these companies if they could achieve similar results without them.