Also, liking it signal that other people were interested in the post. I don't global likes are useful for likes from people you follow are important.
Finally, replies mean can see interaction from people you follow. If you follow interesting people, you see interesting discussion.
With social media, it isn't possible to read everything, I know I used to try to read my whole Twitter feed. There needs to be some way to filter than just time when you looked. I think the current algorithmic feed is bad because it tries to show other stuff instead of ordering things that want to see.
If you want likes, or views, or reposts, then you will have to "engineer" your post in such a way that it gets more attention. Not sure if that's always beneficial.
The problem is with Twitter and others is that they now have algorithmic feed. That means posts get seen globally and clout metrics are valuable for reach. Comments also get clout so get lots of drive-by ones and less discussion.
If someone has an RSS reader with feeds from some news sources, official channels issuing announcements, etc - that's great, but does anyone consider that "social media"?
(Of course, you can believe that social media is bad and you don't want it, but that's a different question)
Otherwise, there’s absolutely utility to interacting over social media. We’re doing it right now!
We're talking about marketing here. Shouldn't it be conversions or awareness or something?