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The way I do it:

1. make contact@ do several filters: to:*@example.com, mark as read, never mark as spam, forward to teammember1@example.com 2. repeat filter for all people

now, your contact inbox will get all the mail, mark as read. when people reply with their personal email (or leave things unread as a 'todo') it wont interfere with anyone else

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Yes, what you suggest would work at distributing the literal messages, but it doesn't really support collaboration:

* It doesn't help with coordinating who is going to take responsibility for a conversation; * replies are stuck in your personal accounts (unless you remember to CC everyone); * there's no way of discussing conversations privately without using another tool; * you can't easily share URLs to conversations in other tools...

... you get the idea :)

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