The absolute most annoying thing a company can do, is contact me after I abandon a cart about the items in that cart. If it’s a text message you will never get a single cent from me again.
Precisely so. If I abandon a cart, it's almost always because something made me decide not to go through with the purchase. If I've left the site because I had to deal with something more important at the moment, I'll be back without a reminder. Unless I get a reminder, then I won't be back at all.