What he says comes across as emotionally true to many people.
I do remember that debate with Kamala were Trump came across as unhinged with that "eating cats and dogs" thing but I think one reason why he might have won was revealed in Harris's waffling around the issue of climate change where her answer was "drill baby drill", pandering to the Pennsylvania market.
People who want to see climate action are discouraged by this but people who want "drill baby drill" don't believe she in sincere and think that she is pandering. So talking that way she just loses people she doesn't win them.