What they said was that they could not predict the outcome, and were giving basically 50/50 odds of either candidate winning, which is essentially just another way of saying "I have no idea".
Just because their odds were 50/50 though, does not mean the outcome would be close. The pollsters were all warning that the swing states would likely be strongly correlated, so if a candidate performed strongly in one swing state, they'd probably perform strongly in all of them.