Perplexity is a really terrible name for a product and that alone will hold it back from being a real competitor.
Perplexity sounds like a parody startup name from the Silicon Valley TV show. Way too complicated and unnatural.
It’s all about familiarity. Once people learn it, it’s not hard.
Perplexity is just a nonsensical word (for those unfamiliar with the concept) that is too long and hard to spell. They'd be better off just chopping it down to Lexity, or Lex, or Plexity, or Plex, etc.
(for those unfamiliar with the concept)
https://en.wikipedia.org/wiki/Perplexity
Reasonable name for a language model startup.
At first I thought it was some piano piece like "Mazurkas, Op. 59" by Chopin, or had something to do with some French guy in the AI field.