"Universal agent" is some form of antivirus, ransomware software like ESET, or McAffee?
Or does the universal agent listen to "endpoint security, somebody elses antivirus that reports what it finds up the chain?
And the next step is that the data gets to the server, is parsed, stored etc and present on a nice gui?
"Someone proped computer3 with a known exsploit at (somedatetime)" ?