He didn’t keep the lights on while waiting for new development to take off. He actively lost 40+ billion dollars on horrible acquisitions, and actively stifled internal innovation to ensure existing product lines weren’t threatened.

On the sales side he streamlined Microsoft into a single monolithic sales motion that killed dozens of products before they started because the target customer/market didn’t fit the EA model.

This included Azure that took nearly a decade after his departure to unwind so the sales force could actually sell consumption based products and services.

I honestly can’t think of anything substantially positive he achieved in his tenure other than promoting Satya and Scott G and a handful of others.

All of the contemporary media reports don’t know about the laundry list of near sighted, anti competitive, anti innovation shit he put on the company.