I am writing a tool to collect and aggregate data about the processing times. This will help people plan around the delays. Knowing is half the battle.
The biggest challenge is that my readers find me at the start of the process, and I need their feedback at the end of it. I have to make it easy for them to provide partial feedback and complete it later after they get an email reminder.
This would be unnecessary if the immigration office collected and shared that information, but they don’t. They also don’t welcome any help because they “operate at peak efficiency”. I have stopped hoping for their collaboration.