The 3 ways I keep an eye on churn :eyes:, "control" churn, and influence product roadmap:
A. Exit Interviews B. Churn Reasonings C. Product Usage Analysis
Click to read how we did each step...
We are taking action :point_left::point_left::point_left:
"No stones left unturned"
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Churn Happens…
The analysis is to get you and your team
In a direction :arrow_right:
Improve
Communicate :speaking_head_in_silhouette:
Influence
Forecast :bar_chart:
"Control" Churn