Sorry, but the ROI on enterprise AI is abysmal
theregister.com
theregister.com
There's a good reason that an early use case for LLMs is source code generation, because there's a large quantity of mostly good examples.
If you trawl the average company's internal docs (if you could even get a hold of them), you'd see a hodge podge of uneven quality of coverage.
It is hard to get any sort of automation to work when the input is bad and the desired output is underspecified.
1. Selling snake oil to corporate. How many days since you have seen another GPT wrapper?
2. Unmotivated employees not motivated to learn new tools. Like, why would they care, AI or not.
[0] I'm neither claiming nor denying that current "AI" is that tool.
Copilot has been a bit mixed. It kind of gives me too many obviously bad code snippets that I find it super useful. But when I code in a more unfamiliar language it's helpful.
I think it's important to remember how far and how fast these things showed up - in just a few years they went from toys to a solid beginning - I'm not sure they can progress the same amount again in the same time, but every s curve has to slow down and every s curve is followed by another eventually - so we don't know if/when the next step change will come, but if it does, it might well put us all out of business overnight.
It might well do that. But worrying about the future like that has no purpose. If the machines become intelligent enough to replace knowledge work they'll be able to improve themselves and mechanical robots too, so work won't exist anymore.
If that happens we'll either achieve post scarcity or some kind of post human Armageddon if the system is runs awry.
We just started adding AI to every aspect of products. Things like this takes time.
And in my company it adds already value. In another company we can now do tasks we were unable to do before. It increases data quality by a relevant amount. Hard to determine a ROI for things like this.
You need people to use it to have value. It needs to have value for people to use it.
The use/value proposition will tilt towards it as a generation turns over from people who grew up with search to people who grew up with chat.
Suddenly itll be a commoditized free feature, that if you dont offer it, people will go work somewhere else that embraces. Give it time.
There is no possible way that the current level of money-burning can be sustained for anything _like_ that long. I'd say if major players don't start showing a profit on this stuff within a year or so, the bubble will become unsustainable.
AI / ml will not go away anymore.
And the money we pumpe into it? Doesn't matter. Our tech companies and VCs have enough money to pump into