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At my previous job during pandemic we usually communicated audio only. At my current job we most of the time use video as well. It is a big big improvement. Just a few days ago we had to have an audio-only call with a supplier, who said such was their policy. It was super annoying not being able to see them. It is much harder to get cues about for example how certain they are when saying something.

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I have to agree with this, I find no video much more exhausting and difficult to follow.

I do have quite a few people that are non native English speakers that though not really difficult to understand, have great english and don't have very thick accents, does still up the difficulty slightly. Most of them also don't have the greatest audio setups (but not the worst, often plugin headsets with the dangly mics).

I love the video, lack of it drives me nuts.

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