(This is not a knock on the USA, it's a knock on the immigration/border control process. Which sucks. Horribly.)
(This is not a knock on the USA, it's a knock on the immigration/border control process. Which sucks. Horribly.)
The tourists probably had about 20-30 minutes before getting out of the terminal, which is bad enough, but the US citizens were in a Disney World-esque line that was long enough that I missed a connecting flight scheduled an hour and a half after we arrived from Brazil.
That was bad enough that I sure won't be flying out of the country for anything less than at least a couple days worth of stuff. I feel bad for anyone coming through who isn't a citizen or can't speak perfect English. The immigration building had these massive screens overhead showing serene farmland scenes and images from across the country, while two or three thousand passengers are stuck in a line desperately waiting to get home or to their hotels at 1 AM. It's all very dystopian.
Getting in and out of China (to pick one example out of the places I've visited) as a visitor was way less of a hassle than getting back into the US as a citizen. It's ridiculous.
Exactly! I've heard of that US Embassy mistreatment, I've read opinions on forums and yet I thought to give it a chance - I didn't knew how much credit should I put in opinions which probably were not posted mainly by those who got visas, in a time when USA was loosing popularity. And... dear God! I'm glad I was given the chance to stop before I was too much involved into it. The same day, applied on-line for Australian eVisitor visa. The difference - day and night! "Ailing US tourism industry" - really? :)
MIA, ATL, BWI are the worst.
The worst I've encountered so far is Gatwick in London for the terminal that handles Asian flights. 2+ hours in the queue waiting to get through immigration, torture! I'm sure the UK is worse than the US.
I think Puerto Rico is one of the "softest" to come through if you have a questionable visa -- the worst by far are land border crossings, especially smaller ones with Canada, since there's little cost to turning you away, and not as much on-site appeal or supervision -- an angry or racist ICE guy could ruin your day. The staff in SEA/PDX/SFO are all incredibly polite (at least in my experience).
It'd be nice if someone put together a site in every language that rates ICE at each port of entry so people can avoid the airports where ICE is most unpleasant. At the end of the day, airports are businesses and if they see revenue dropping because nobody wants to travel through them then there may be some change.
They also are one of the 4 airports Clear covers, so you can bypass the lines, too. ($180/yr, but I got 3 free months through Regus BusinessWorld Gold (also free, somehow, for being a clear member; I was able to get both starting from having a free Clear membership from starwood before Clear shut down the first time; trying to find a way to get Clear for free after 3mo.)
Also, I'm surprised France is the most visited country - what do they have besides the Eiffel tower and bad roads :-)?
And, outside Paris, some very pleasant people.
Luxembourg is also rather overlooked as a tourist destination, very nice walking countryside and you are never very far from somewhere to eat/drink/sleep.
No offense to the locals, but I can't wait to get out of here - the weather is pretty bad, most residents are old, everyone is slooow (even in the rain :-), shops close at 6pm, banks close at 3pm and Everything's closed all day on Sunday, HSPA 3G here means 1 Mbit on a good day (usually ~500-700 kbit - oh, and you pay $20 for 1 GB), 4 Mbit DSL actually means 1.5 Mbit, and you pay $700 for a teeny-tiny 1 bedroom apartment (then again, it is a resort city). I nicknamed it Lazy Town :-).
The only saving grace is the port nearby (~6km in Zeebrugge) - there's a bustling shipping and logistics industry here, and there's plenty of work and opportunities.
Overall, for a first-timer in Belgium, I'd recommend going to Brussels or Antwerp - bigger cities, more active, although still very laid back compared to even Paris...
All states' tourism situations have been ailing, starting with the reaction to 9/11. The ESTA fees are unpleasant but given that there is now a recipient of those fees with a vested interest in increasing visitation, there may be tangible benefits for future visitors.
The $10 fee transforms visitors from a drain of security resources into profit-generating customers, which obviously can lead to a sea change in the way visitors are treated and the processes they are subjected to by the TSA. It will take time for that to occur, though.
Disclosure: I work for what could be considered a state-level analogue of Brand USA.
Most importantly, while private companies have a market incentive to treat customers better when they pay more, governments don't. This is because governments both have a monopoly and so don't face outside competition, and because they don't face bankruptcy if they don't draw in the $200M in funds that you mentioned.
Instead, all that the federal government is saying to the TSA/other ESTA recipients is that "we made a tax which generates $200M, so we expect you to step up your services with the funding". It works only partially, because the only motivation that ESTA recipients (especially the TSA) have to improve is the word of god, and not any meaningful amounts of hard cash profit. The TSA is the worst of all with this, because unlike state marketing authorities, the TSA has no theoretical benefit from increased tourism. The smaller and more local the agencies you are analyzing get, the more like businesses they are, and so the more effective an ESTA would be.
So having an ESTA to make the TSA better is essentially just the same as increasing the TSA's funding from tax dollars and telling it to be better. Then you might as well do the latter, so as not to discourage tourists since tourists are much more likely to stop coming to the country than US citizens are to stop paying taxes because the income tax went up 0.01% to fund the $200M.
And even increasing taxes isn't ideal, because theoretically, if the TSA experience being better is worth the money, tourism will increase proportionately, and tourism's benefit to the economy will drive up tax revenues automatically without a tax.
Most ideal of all would be to find a way to privatize the TSA in a way that's safe and efficient, because then the new TSA corporation(s) would snap to market equilibrium.