Why SaaS is dead and the future is agentic

This sounds like someone confusing UX for the underlying system. Sure, AI can make it all seamless to the user. But in the example used, of an AI UX that works with the user and then handles everything seamlessly in the background... there still are data silos and systems in that background.

It also doesn't address exactly how these AI agents get built and maintained. Are we back to large internal IT dev orgs who build and maintain them? Or is it delivered from a vendor (in other words, SaaS)?

Sure, pricing and UX are absolutely going to have large changes. But that doesn't mean the underlying systems and delivery mechanisms differ.

don't they?

The larger question is why would one need AI if the underlying problem of SaaS sprawl and data silos could be addressed without AI

Businesses are fatigued by the rising complexity, shelfware, and outdated per-seat pricing of traditional SaaS. The future of enterprise software is agentic, where automation will execute workflows end-to-end, and be priced by actual outcomes delivered.