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they also block external servers on their network that are somehow related to crypto

so if you have some kind of service/api/trading bot/scraping/monitoring hitting a somewhat related to crypto node you may find that you will have no routing from hetzner core router to said server

and support is as friendly as other comments describe :)

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> and support is as friendly as other comments describe :)

In my experience, the support is not friendly, but it is no nonsense. Every time I've reached out, they responded quickly, tersely, and took appropriate actions. While I don't personally mind formalities, there's something to be said for their efficacy.

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