So far I'm happy with the service. Linode wasn't bad per se, Hetzner just offered more for less. Their admin console is a bit more spartan in comparison to Linode's, but that's not a place I spend much time anyway. If Russia glasses Finland and Germany I'd have to find another provider but I'm pretty sure I'd have bigger problems at that point than where to park my wordpress blahg and irc session, lol.
Perhaps you heard less about them because they're based in Europe and thus less hype sorrounds them?
I started using their services since last year for some of the operations, including business, and it's been rock solid. I plan on increasing usage, but will hold on this new object storage offering.
* Couldn't tell you, as they flagged my account and asked me for an ID Document I couldn't provide, Maybe I could have sorted it with Customer Service, but instead I just picked a different german hosting
I had some servers that I had autopay setup for I thought. But the bill went over as unpaid and they shut off the servers. Then I noticed & tried to login to their web account system but my account was locked. Support wanted me to send a wire transfer. I begged and begged, told them how it would cost as much as by debt, and they opened my account for ~36 hours, but after some delay, and I was away vacationing. I sent them the wire transfer almost two months ago now & still nothing from their accounts/billing people, even though the transfer had the account & payment #'s. It's been so frustrating, & so unnecessarily over the top bad & they seem to love making it worse every step. What the hell Hetzner?