I got that far before wincing. What pseudointellectual self-important vapid nonsense is this? How would "emotion" or "establishing a connection" possibly not involve transmission of information?
Say a friend is hungry and about to go get lunch. I'm eating a pizza and offer to give them half. They take it, eat, and are no longer hungry.
I might not have given them the pizza because I wanted to end their hunger. I might have given them the pizza to feel more positive toward me in hopes that maybe something more than friendship will develop.
Consider the example he used of asking someone how they are. Usually that isn't meant to actually find out how they are. The person isn't meant to take it as a genuine query as to how they are doing, good or bad. It's a customary greeting with an expected response along the lines of "OK" or "Fine, how about you?" or something like that.
Sure, there is information in that exchange, but it is not the information actually conveyed by the words of the exchange.