It's a long life in the small Valley
waxman.me
waxman.me
>Sometimes in the chaotic trenches of a startup people make bad decisions. Your company seems like the only thing in the world and you’re willing to do anything to ensure its survival. You’re stressed and overworked. It can be a recipe for disaster.
In my short experience running a business I've learned that it is indeed very stressful, most of the time. You get it from all angles and chances are you're working day and night at weird hours. You begin to form a bubble around you because all you think about is the company and its success. It's easy to lose sight of other important things like the people around you and the people you interact with. Certainly a recipe for disaster. It is absolutely critical that you keep a level head. Maintain your mental health and don't let things get to you too much. (Thanks go to jacquesm, who helped me with this during a particularly troubling time.)
>At the time it might feel pragmatic [...]
Sometimes I find myself making what I consider to be 'tough calls' or difficult decisions. Often times just trying to go by the book (or the policies I've set). Occasionally the decisions I make leave a bad taste in my mouth. Not because they were necessarily wrong or heavy handed at all. Just that they could have been more right... if that makes sense. It's more than just doing what is pragmatic or technically correct. It is people you're dealing with, after all. There are feelings to take into account.
>You should always treat people with respect, first and foremost because this is how fellow human beings deserve to be treated. But you should also remember that it’s a long life in the small valley.
This is a really important thing to remember. It's easy to get caught up in the heat of defending your position or policies. Nearly all tech startups must work with many people on the web at large. There may be thousands, even tens or hundreds of thousands of individuals that your startup(s) will encounter along the journey. If you really want to cover your bases for your future then be respectful to everyone. (I am also reminding myself here.)
That said I'm not a big fan of the Valley, its relatively small number of players, or the cabals. I wish less advice pretended like it's the only place in the whole wide world. (Then again, if that is your only experience to draw upon I can see why you'd talk about it like that.)
I can't recall a situation where I wish I had been less respectful of another person, but there's quite a few in which I should have been more so. This is probably true for everyone.
Couldn't say it any better myself
It does feel like that sometimes. It was more like that when you would get one big company every 3 - 5 years versus two or three in 2 or 3 years.
One key observation over the years is that the same person who sucks in one job can be a superstar in another job. The 'fit' is as much about responsibility, management, duties, and infrastructure as it is the individual. We hired an engineer at Sun once who came to us via HP and was highly decorated, he was a 'legend', but he could not get anything done at Sun without having his own admin (which is something Sun didn't do). I watched excellent engineers waste away at Google because they didn't have the political skills to avoid having their progress blocked, and watched as really poor engineers benefited out of proportion to the circumstance rather than skill.
I started using a computer when I was 7. I knew nothing and virtually nobody. It was 1988 and it wasn't easy to learn the ropes back then. This was before much of today's infrastructure existed. There was no broadband or world wide web or wifi or AOL. This was before VGA graphics and the Pentium processor. CompuServe still had more users than AOL. Windows was just getting started.
(Why the throwaway account?)
Looking back, it makes total sense...
note to svbtle: the typekit font css is returning a 403.
Every year my career continues, I appreciate it more. Technology companies -- successful ones, at least -- are built around the magic of assembling extremely talented people and focusing their attention on the same set of problems. Companies don't last, but talent usually does, and people grow.
Be resourceful in every situation possible and do not cross line.
Don't argue with the fool/dick/control-freak/etc., you'll have to stoop to their level and they'll beat you on experience.
If you do have a stake in it (financial or whatever) then there are books on the subject, but you can get started by searching "how to deal with difficult people"
It is only a repeated game if you fail. If you succeed, then all your "I'm CEO, Bitch" moments will be seen as a sign of confidence and a positive stepping stone on you path to success. If you don't plan to fail, sending stupid email doesn't feel a shortsighted, which is why it happens so often.