It was a purely online course, and the instructor was at a campus I never visited. (We were surprised to learn that we'd need to commute there for the final exam, but I worked out an alternate plan.)
The course materials were all Pearson-provided and hosted on Canvas, so there were video lectures, and the quizzes and tests were automated. Our instructor was just there to keep the backend together, and provide a credentialed face.
I, however, struggled mightily, and so I found the tutoring center, and it was fantastic. It was bustling in the daytime; it had computers we could log into or desks without them. Then the tutors circulated, and we could plug through coursework and raise a flag when we had questions.
It was one instance of a vast support network that is too often left untapped by students, who just aren't aware of what's available, or don't care and resort to cheating, or have a study group where they all sort of muddle through.
Kids won't do that. And there's a lot of classes there.
Though indo agree with his sentiment. Most college lectures are useless and easily replaced with a video. I found my best math professor had us do homework and then the beginning of every class I'd going over it and working out all our mistakes. I felt that he could teach calculus to a monkey he was so effective.
There’s some nuance in getting the right balance of interaction but it definitely works.