Lessons from MKBHD's App Brouhaha
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I got more information about the subject by reading this comment thread.
Photography and art do take skill and effort. Artists should be compensated instead of random internet commenters demanding free pretty pictures.
…that said. $50/yr with 50% margins going to running the app sounds unfair and crazy. I’d be much more comfortable if more of the slice of dough went to the artists.
IMHO, MKBHD's whole schtick is reviewing things critical (or positively), the way it's presented right now as opposed to how it might pan out down the road. And for a Youtuber with an eye for attention to detail, this Frankenstein app with a $50 price tag is truly terrible. I'd say why not give him the treatment he gives others?
Anyways the big consensus I’ve heard about panels is that 1) $50 a year is a poor value for most people, 2) a 50% revenue split with the artists without which there would not be an app is insulting, and 3) releasing a podcast episode to “address the controversy” and failing to discuss the two most common issues made people feel ignored and belittled.
The #1 method for damage control is to try to control the narrative, mostly by completely ignoring the main criticisms leveled at them.