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> You care about supporting SAML because your customer wants your product to support SAML. This is sound reasoning on your part.

Is it just me or is anybody else going 'the fuck did I just read?' here? It's... incredibly condescending?

It is not you. Also SAML is just a nigthmire.

Mire:

N. a complicated or unpleasant situation from which it is difficult to extricate oneself.

Indeed.

It’s a statement of fact…?