All it took to easily replace the battery on my IPAQ PocketPC was another battery.
But that turned out to be irrelevant because of the replacement schedule. It seems clear that the frequency with which people replace their phones is what drove the decisions to make maintaining them difficult. If nobody ever needs to maintain the phone, why would you put any effort into helping them hypothetically do so?
The analog of Moore's Law for smartphones is already dying and there was a lot of news coverage a while ago of how people seem to be keeping their phones. That may drive the development of phones that can last longer than two years.