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Comment by sanj | Hacker News Reader

this one?

https://ev-lectron.com/products/lectron-vortex-plug-tesla-su...

no, the GM-branded one that won't void my warrantee

They made it ridiculously convoluted to order. You need to use the awful MyChevrolet app, and click your initials in the corner. From there, select "Public Charging". After it loads, there should be a Tesla-related option to click towards the top. (If it's missing, force-kill the app and relaunch and try again. I had to do that, even though I was already running the latest version of the app.)

Next you'll need to enter a credit card, and then X out of the confirmation screen. Finally you'll get a link to order the adapter, which you can only access in a web view inside the MyChevrolet app.

The web view will show multiple discount codes regarding parts, but none of the %-off ones do anything for this order, only the free shipping one works on this. Also don't click the outermost X during the order process, since this will close the web view and make you start over. At times you'll need to click an "inner" X below that. It's one of the worst order interfaces I've ever seen.

Oh, and the first time I actually made it through the full checkout process, it gave me an error and said to try again later. But it wouldn't let me try again later (couldn't resubmit my order/cart) so I had to start from scratch for like the third time.

Also the adapter is already on backorder, so there's no estimation of when this will actually ship.

I think I'm never buying a GM car ever again.

Sigh. GM. I was so happy with my Volt. Was going to keep it until it rusted away. Until my wife totaled it last Friday. Now I'm shopping for a new car with the measly amount insurance will pay me out. And... what a sad state of affairs with GM. Discontinued the Bolt, and never evolved that line further, and the only thing in their lineup now are big honkin' trucks and SUVs. And I hear they're dropping Android Auto / CarPlay support.

Way to blow their early mostly decent efforts in EV territory.

I'd pick up a second hand Bolt if it wasn't for the fact that the fast charging situation with them is... not competitive.

Do you need to fast charge often?

I barely drive these days since WFH. But when I do more than go get groceries or school drop off, it's for a 7-10 hour drive for a ski trip to Vermont or Quebec. Which would have to involve fast chargers.

Granted, I could probably just drive my wife's Outlander PHEV in that case. But seeing as she just totaled my Volt...

Honestly in your situation I'd wait it out and try to work with one car. The new Ioniq 5 models will have NACS, and plenty of other good things to look forward to for other cars.

yeah we live rural with two teens, so no car isn't much of an option but I'm thinking I'll just buy a cheap used ICE to tide me over until interest rates drop and I can save some $$ and go buy a new EV :-(

had my eye on a used polestar 2 or mustang mach-e, but not sure I can justify debt for that

Ah yeah kids... With them on the insurance something cheap might be the move indeed.

I'm now back to just hunting for a replacement Volt.

or, yeah, a well-used Bolt

so much "fun"

the 2021 Bolt that I drive could probably do that trip with a single 45-minute charge stop in the middle. I know that’s slow compared to a Tesla, but it ends up being fine most of the time

thank you. I was able to follow these instructions. One must wonder how they managed to sell out of these adapters while making it so difficult to place an order.

It asked me if I wanted to fill out a customer satisfaction survey, but the form to enter my phone number was broken so I was not able to.

their rewards program login is also broken, and I tried talking to their support chatbot and it told me to try during business hours and disconnected?? none of this inspires confidence

Yeah, pretty much every single interaction I've ever had with GM/Chevy has gone this way :/ Feels like it's either an absolutely staggering level of incompetence, or the world's most effective team of sadists over there.

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