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For sure more than a single-digit percentage of people have tried a Q&A bot by nowYep, this was one of those tries:
Me: "I was billed twice for the same storage unit"
Highly Intelligent Chat Bot: "Let me check on that...you have two storage units so you receive 2 charges each month"
Me: "I was charged two times in the same day for unit #X"
HICB: "Unit #X is charged Y amount on date Z each month"
Me: "I received two charges for amount Y on the same day for unit #X"
HICB: "That's correct, you have two units and get charged Y amount for each one. Please let me know if you have any other questions"
Me: "Is it possible for you to be any less helpful?"