This is actually quite a good point. A single person taking shortcuts is not bad, but certain things are done in a particular way for good reason.

One shortcut today is another tomorrow and the day after. It's not about the single person either, but rather the culture itself.

Now this is different from improving processes or efficiencies. The incentives and motivations also matter. Take a large group 1 hour before the restaurant closes. For the staff, it's shit, why didn't they come earlier. But for the restaurant it's great news, more money and potential repeat customers.