This article "hits home" for me and it's nice to see it on Hacker News, though I'm sure many here aren't real interested. I found it to be a great read but also heart-wrenching.

I am the IT manager at a non-profit Mental Health organization and I spend my days supporting the people who support the mentally ill. I also have mental illness in my family.

Contrary to the portrayal of mental health professionals in the piece, these people are intelligent well-meaning individuals who are severely over-burdened and undervalued (A masters-level social worker starts out making $12/hr). Combined with the absurdity of state laws and general ignorance in most communities, it's a wonder that anyone gets treated at all.