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Comment by duxup | Hacker News Reader

I haven't been in a bank very often in years, but when I have I've noticed how few tellers there were and they were running around trying to help as fast as they could but there weren't enough bodies to cover all the cars / people.

How often this is the case I don't know.

It makes me wonder if it is purely pay for each individual worker, as much as it might be conditions surrounding it.

I've worked jobs where the pay was not great, but the culture and atmosphere were great, and it was fun. I've worked jobs where the pay was better, but the culture and atmosphere were horrible and i wanted out so bad ... I would have told you I wasn't paid enough, but that wasn't the whole story.

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Wait, cover all the cars? I barely understand drive through ATMs, but are you saying they have drive through tellers too? Every time I think Canada is basically America lite I hear something like this and it boggles my mind.

Yes, it's typical in the US to have a drive-thru lane at a bank branch. You can send items back and forth using those pneumatic tube things. Are they not common in Canada? Here is a short video showing how they work. https://www.youtube.com/watch?v=Y5pVJ8ID0DQ

You see these pneumatic tubes at Drive-Thru Pharmacies as well.

In fact I don't think I live near a bank / credit union that doesn't have a drive-thru.

That seems slower than getting out. Only advantage I can see is for people with mobility issues (thought even then leaning out would be a challenge) and making it less likely to have bank robberies.

Depends on the transaction. When I used to have to drop off checks it was very fast.

With FedNow instant payments now available, I would expect check volume to continue to decline, negating the need for physical transfers of instruments at banks (both checks and cash). Branches will end up as advisory and sales touch points; Capital One is marketing them as cafes, for example.

https://www.axios.com/2024/09/06/the-real-problem-with-the-c...

https://www.capitalone.com/local/

https://www.youtube.com/watch?v=TkbeaEjH8JU

I wonder how in-person services like medallion stamps will be affected.

I don’t think brokerage offices are going away anytime soon. https://www.login.gov/ is the future though of US identity.

> Are they not common in Canada?

I'm not sure they were ever common, but certainly exist. A lot of them have been since removed, though, making them less common than they used to be.

Yes, many banks have drive-through tellers that use Pneumatic tubes to send things back and forth

The way the internet brings out these semi cultural collisions is still wonderful to me.

Yeah, I'm going along assuming a share cultural context and then I have to stop and do a double take that reminds me some things are very much not the same.

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