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>As opposed to just not encrypting their data at all and letting everyone who ends up with the drive have their data.

You are presenting a false dilemma where either Bitlocker is in use or the drive is entirely unencrypted; there are other ways to ensure data integrity in the face of physical compromise.

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1. It's not a false dilemma, it's more of a question of how to handle the "average Joe" user that doesn't know how to store encryption keys. I don't like how this automatic encryption is implemented, by the way, but sending the keys to MS servers is not the worst idea ever.

2. Bitlocker can totally be used without a MS account and without sending keys anywhere and without TPM... But seeing how most people fail to RTFM we're back to point 1.

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