Billions of dollars has been reduced to a piece of space junk stuck on the ISS making annoying strange noises.
Yet
That is a far more complicated job than sending a manned crew to space, which is, as other have indicated, table stakes at this point. Coming down safely and going back up with the same hardware is the required part of Starliner that massively failed.
Watch the crew entering ISS. Williams is very, very, very happy to have survived the ascent. <https://www.youtube.com/watch?v=zsURePrNTx0>
The last two decades of progress has come almost exclusively from “new space”.
Not for lack of trying