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I don’t get it. Presumably the pricing model didn’t change, so all you’ve done is push the burden of doing the math onto the user (or more realistically, hope they just don’t even bother?) If users are frequently estimating costs that are off by orders of magnitude, surely the correct response is to change the pricing model so it’s easier for customers to understand?

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Once they’re using the product they can see their actual usage and cost metering. So they can either extrapolate that to larger scale or test it at scale for a short time to see hourly/daily cost and then extrapolate for the month or year.

In other words it’s not much of a burden and they get much more reliable information.

But they can still do that even if there's a cost calculator upfront. Removing the calculator simply obfuscates the ability to estimate cost with the happy justification that fault lies with the customers who all seem to be bad at estimation.

It's not a burden to actually spend time setting up the system? This is usually a non-trivial amount of work.

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