eBay just charged me a $1.02 fee on an item I sold for $0.99
mastodon.social
mastodon.social
Historically on eBay, 'shipping' charges were whatever the seller said they are, and so were very often used to pad profit of the seller. So, all the more reason for eBay fees to be a function of price+shipping.
Today, eBay is often the middleperson for purchasing the shipping service for an order, so eBay knows exactly how much the seller is paying for that. Although eBay could exclude these actual shipping charges from their fee function, I mostly see disincentive for them to do that. (eBay does offer discounts over USPS list price for shipping, though, so that helps.)
After I called them and told them I wasn't comfortable taking 100% of the risk, after having an account for over 20 years that is all positive, they refused. I asked to cancel the transaction, and still ended up being charged a $100+ fee they wouldn't refund. I disputed the charge with my bank but eBay even won that by sending the bank a printed out copy of their terms of service that went on for over 40 pages, and the bank just agreed with them I must have been in the wrong.
Never again I will sell or buy anything on eBay if I can avoid it.
Also, one time I sold two items for the exact same price + shipping, and noticed ebay charged slightly different fees. The buyers were in different states and paid different amounts of tax. That's when I realized ebay charged me a fee on the tax. I suppose they're paying the credit card processor a fee on the total amount including tax, so maybe that makes sense, but I wish they were a bit more upfront about it.
Ever see a minimum required purchase for using a credit card? Same kind of deal. You might not be able to make sales below a certain threshold on their own and remain profitable. Is that eBay's fault or yours?