There's not a great one size fits all solution, so I push for grace and I push for understanding. Two people might have mutually impossible to reconcile experiences with language. I believe if we assume good intent from others and attempt good intent towards others, we'll clear many, many situations with a minimum of harm to all.
The more time goes on and the more experience I get the more cemented this becomes. The best example is the expression you guys. Nowadays that expression is fully gender-neutral and is routinely used to refer to a group of mixed gender individuals. Some people can feel excluded by the term, and for that reason I do often try to substitute a different term for it, but many of the women I work with use the same expression of you guys even when referring to a group of entirely women. I strongly wish that most people would hear that and not think of a gendered reference. I think that would radically improve communication.
If there is doubt about what the person meant, sometimes a clarifying question can be extremely useful. For people that are trying to use offensive or exclusive terms, it is good to push them on that a bit and ask for clarification and such. But I don't think I've met anyone who was using the term that way in many, many years.
I absolutely never assume ill intent. But it does cause a cd-skip mentality for me, so I usually privately tell people. "Hey, heads up, you guys causes me an unfortunately unavoidable mental hiccup. It's not major, and I recognize it's common language. If it's low cost to you to use an alternative, awesome, but I don't want to cause an even bigger hiccup for you."
My goal is always to share the impact, and to be open to solutions that might include "nothing changes". I assume people would want to know they are unintentionally having that impact and also that I'm not going to roast them for using a very very common expression.
Really like how you worded that, that also perfectly captures how I feel about it! Thank you :)
I get a big mental hiccup when trying to reference a group and am fearful to use the wrong terminology in case it causes offence / hurt / outrage.
I never mean malice, and it’s especially bad when a term changes and isn’t even fully agreed on by the group it refers to.
Like a Pavlovian dog, this kick of anxiety actually feels like it estranges me from groups rather than brings me closer (my intention) because of the fear I have of making a miss-step.
(Anyway, cheers! You seem like the kind of person I'd enjoy hanging out with in person, even if we disagree on things. Sorry if I seem like I'm just posting rebuttals; text is a hard medium).
I don't always succeed, but at least I felt likewise: you disagreed, but didn't resort to obvious flame bait or straw person arguments. Appreciate it!