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> In the months since the new mobile app launched we’ve been updating the software that runs on our speakers and in the cloud to the point where today S2 is less reliable & less stable then what you remember.

Most post-sales updates have negative value for consumers. More ads, more features that we don’t want, and more bugs.

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> more features that we don’t want

Speak for yourself. As an example with Hue, when I started using it around a decade ago, there were no automations (like simulate a sunrise to gently wake you up, or to simulate presence) or sync with TV for a poor man's ambilight.

You not liking new features doesn't mean nobody does. As the saying goes, everyone only needs 20% of Excel, but everyone needs a different 20%.

Yeah, the Hue updates have made the system work much better, and the app itself has improved 100x from the earlier generation

and yet, this has culminated with Hue requiring accounts on their website for lights to be controllable at all, in another display of corporate sociopathy.

This is a super insightful point that is obvious in retrospect and explains so much.

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