I think looking at how Gravity Forms (and similar) handles this within the WP ecosystem is a helpful starting point. A lot of expectations around what a form service does and doesn't do are set by those plugins – for better or worse.

I personally believe that sending a confirmation to the person filling out the form is a requirement, in some cases, and not having it would be a mistake.

Forms are tough! Glad ya'll are working on it.

I think there are 2 situations: - 1 client is not technical at all - so you manage on your acc - client is ok with having their own acc, then it is much better option

I think in a full build out, being able to manage forms+billing through a "developer account" that allows me to manage their stuff would be nice.

I would _especially_ like that the developer account gets like 3 free forms as long as clients are paying.