I'd say she should lose all of her money for being dumb enough to transfer it to an unverified app.
Then separately, Google should pay penalties to the CFPB for failing to act in a timely manner.
Then separately, Google should pay penalties to the CFPB for failing to act in a timely manner.
"It was in the store" seem an unreasonably low bar for personal responsibility.
A financial guarantee seems the least I'd require for that, personally.
It was in the store seems a reasonably level bar for the app has been vetted to show it works for its intended purpose.
How is selling fake investment apps different to selling fake sneakers?
To pretend otherwise is insane. (Even by appealing to app store monopolies or fees, which are immaterial to due diligence responsibility here)
This wasn't a case of the lady giving $5M to Google for fake crypto.
It was more like Google selling her a phone, then her dialing one of the preset numbers on that phone and getting scammed.
Google and Apple operate monopolistic app stores with predatory fees.
This lady did something foolish.
Redressing the former by removing responsibility for the latter doesn't make sense.
I'm all for fining Google over this, but the money shouldn't go to the victim.
Are you sure?
Didn't that coffee lady originally request just hospital expenses, and then her lawyer told the jury to award punitive damages equal to one day's worth of coffee sales? (Or was it one day's coffee profits?)
Seems rather fitting that Google might pay one day's worth of app profits, if punitive damages are applied to their 3-month delay.
Nobody should be trusting Google or Apple to be protecting them. Certainly not for a $1M+ USD deposit.
That the app stores are illegal monopolies shouldn't opine on someone suffering the consequences for their own poor decisions.
I agree with you, I wouldn't give someone 10 euros if not vetting, but if google puts "Verified by Play Protect" , restrict me to do anything, talk about their stores as a safe and vetted place, then it must be kept accountable
1. Dealing with Google's failure to remove in a timely manner
2. Dealing with the fraud
Comingling them creates a slippery slope ("I drove my car into a lake because Maps told me to...") that erodes normal expectations of personal responsibility.
What should she have done to vet?
Go to the website of the party she's transferring the money to and verify the app from their end?
That doesn't seem much to expect for a multi-million dollar personal risk.
As far as customers are concerned, google verified that the app does what it says it does. If that were the case and she just lost money from bad crypto investments, that would be a complete non-story. However, that is not at all the case.