The Tenth Man Rule: How to Take Devil's Advocacy to a New Level
themindcollection.com
themindcollection.com
The technique in the article would protect against groupthink, but I suspect the people most likely to be taken in by groupthink won't understand it and will keep making decisions based on which position has the most advocates. The article notes that advocatus diaboli of the Catholics was more akin to a muckraker looking for unknown facts than operating in a genuine position of advocacy or steelmanned argument - that'd be a more stable role in the long term but that isn't a defence against groupthink. Groupthink is fact-resistant.
> In "The Art of Contrary Thinking" (1954) by Humphrey B. Neill; considered influential by some in contrarian thinking, he notes it is easy to find something to go contrary to, but difficult to discover when everybody believes it.[2] He concludes "when everybody thinks alike, everybody is likely to be wrong."
This is very dangerous. It's the same as saying "I am smarter than all those people who agree on X". You'd better be right.
The "advocates" themselves can be just as prone to groupthink as anybody else. All of the mistakes made by a group can be made by a single person -- especially if that person is a member of a group outside the organization. All of the failure modes of reasoning apply, especially if the person is motivated by their "advocacy" position to zealously defend their idea. When that happens, you get stuck trying to please the advocate rather than actually solving the problem.
This can be handled within an organization, where the members themselves have faith in each other to be working for the common good. But I often hear from self-appointed "devil's advocates", who sometimes seem quite aware that they are wasting your time, and insisting that you are guilty of groupthink when you dismiss them.
To me, the accusation of "groupthink" has become a euphemism for "No matter what happens I'm right and everybody else is wrong. Everybody else is being irrational, which I never am. I play the devil's advocate, but I never need to listen to a devil's advocate myself."
That's not to say that "groupthink" doesn't actually happen. Quite the opposite: I tend to view the accusation of groupthink as a confession. And when it genuinely happens it's hard to see around. Adding a devil's advocate often fails to solve the problem, and can even make it worse.
In other words, there is no easy answer to making the right decisions. No procedure can solve the fundamental human problems.
Authentic disagreements are better, I think. Maybe inauthentic ones are better than nothing, though.
The project and risk management literature have plentiful examples of this sort of thinking, including performing post mortems now, before starting anything: "Assume we are 2 years out and everything failed: What went wrong? How did we fail? Why?"
One of the things I like best about my current position is that the colleague I work most closely with (he's head of development, I'm a senior technical contributor sort of thing (it varies by project/week/day/need)) do this all the time, pretty much whenever one of us proposes a change or a new feature.
We listen to the other, make sure we understand, then we critique, find flaws, consider gotchas, but reasonably, not pathologically.
It's at the point where we will each sometimes start critiquing our own ideas, with the other defending.
It helps our work immensely.
(I enjoyed the book quite a bit for its variety of stories and passion for zombies during a time when zombies were in a bit of a lull.)