Maybe some of those inconvenience had to time stop and contemplate the world but there are parts of the world where computers stopping don't leave people just fine.
I don’t have any direct experience with crowdstrike, but in my experience with security vendors in particular, they make it very difficult for customers to inject useful change management into the process. I’ve been in infosec for nearly thirty years and “my people” also need to shoulder some of the blame for catastrophizing delays in delivery of updates to preventative and detective controls. I’ve always known this but spending the last year ‘outside’ in central platform delivery and operations for a large financial has really brought that to light. Fortunately I know how to speak security so it helps us navigate but many aren’t so fortunate.
Maybe events like this provide value in that they indentify which systems are actually mission critical.
But maybe some organizations using air travel can learn from this. I am still hoping that the pandemic will have had some lasting positive effects (on top of all the pain it has caused).