One of the things I've personally observed is that ChatGPT has become very verbose these days. Previously, it used to return the right amount of information in most contexts, and I can't get that behavior back with prompts asking it to be concise, because then it'll just omit important parts, prioritizing providing a extremely high-level summary that elucidates very little.
No opinion on Claude because I've not had a long experience using it, but as it stands Claude 3 Sonnet is usually better at inferring what's asked of it over ChatGPT.