MacBook Owners with Faulty Butterfly Keyboards Begin Receiving Payouts

macrumors.com

20 points·tosh··8 comments

I just got my $125 check. Sent a MacBook Pro in for two depot repairs. Was certainly not expecting that much!

I wish they paid out for the horrendous Nvidia GPU debacle for their 2011 MBPs. I took it in for repair 3 times. The first two times, they replaced it. The third time they said they were no longer covering the repair. The butterfly keyboard could at least use some external keyboard where the GPU was amenable to the same workaround.

I remember I got one of the first butterfly keyboard macbook airs when they came out and the thing manifested the double-keypresses within a week. I took it back to the Apple Store immediately and the guy said "oh we've seen that a load of times" and just gave me the money back. I think I got lucky on that one.

Glad to see people are getting some compensation at least for that crapfest.

I had one of the first butterfly KBs, which I think was the non Air 12"?

Apple Genius verbally berated me for 5 minutes lecturing me on how I shouldn't be eating near the machine etc (I didn't). I had to get a manager to get basic customer service.

A few days later corporate called and asked if they could keep it / the hardware team wanted to see it. Sent me a new one. And it happened again.

Today is the sweetest $395 I've ever received.

This was great. $125 and the keyboard actually gave me no trouble.

Does anyone know why Apple switched to the butterfly keyboard? Was there some kind of tangible advantage or design constraint? Was it cost-based?

it enabled apple to make the 12" macbook thinner.

The moment I tried typing on this keyboard in an Apple store, I knew it would cost Apple a ton of money.

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