Am I right in thinking Delta could have chosen when the update was distributed to its infrastructure?
In my mind, a quick test run of the update on a VM before letting it roll out globally would have revealed the BSOD boot loop.
In my mind, a quick test run of the update on a VM before letting it roll out globally would have revealed the BSOD boot loop.
Crowdstrike should have done a better job, but Delta chose them (to offload the responsibility and work) and now they're claiming foul. They knew the risk. This is a classic executive play of claiming the fault lies in the consultants/vendor and taking no responsibility.
I guess you're saying they shouldn't have outsourced in the first place? Which does sound like the correct conclusion in this case...