I bought my 13900K box from them after an HN story a couple of years ago in which they openly talked about Samsung's failure to live up to their expectations, and basically apologized for advocating the Samsung 990 Pro drives in the past ( https://www.pugetsystems.com/blog/2023/02/02/update-on-samsu... ).

Not one vendor in 100 would stand up and say something like that in public. The system I bought from them has been great, and if/when that changes, I don't doubt that they'll have my back when it comes to haggling with Intel.

I've only bought from them rarely, a long long time ago, but I was impressed.

If money is no object -- or developer time is expensive -- or failure is expensive -- it'd be my go to source.

For what I'm doing now (education), pricing is quite a bit too high.

I second that. I've only had a chance to buy one PC from them (I usually run Macs), but the level of attention to detail and customer service from Puget was bar none the best I've had from any tech outfit.