They have added an 80% cap to a handful of busy chargers in California.
What they should do is add an electronic queue for the chargers, and automatically add the $0.40/minute idle rate to any charging above 80% when someone is queued for your charger.
They also need to do something about people with low voltage cars taking the high voltage spots. Something like a time factor in the price for the high voltage stations, to discourage low voltage cars using those unless necessary.