I’m not saying it didn’t happen as described, but this really kinda reads like the “Bald eagle named Albert Einstein flew into the classroom” copypasta…
It's clearly a mostly true story that's been refined and polished over the years.
...or the guy was really called Bob.
One of the current tenants there is Volvo Innovation Lab, which I imagine does laser testing. I have no idea if buildings need certain certifications for working with lasers, so I mention that tidbit.
As well, that office park has 16 buildings in it, by my count.
The pieces of this story very much so line up.
Then again, occasionally real life really does happen unbelieveably, including when fudge-ups are involved.
Maybe what's most unbelieveable is that, to the extent the story tells, the only known injured person was the laser safety officer.
Presumably the safety person was partly in the loop on some other injuries, but maybe they're NDA'd on that, yet not NDA'd on mentioning the incident. Or, maybe an incident like that was kept very quiet by a company, and injured people never knew how they got injured.
Then there's this:
> It has been brought to my attention that I have never actually written this story down before, merely told it in person to many students for valuable lessons and also for laughs over cocktails.
Did they only give verbal reports and verbal depositions/testimony? Never wrote up a report for internal use or for professional publication?
"Laughs over cocktails" could mean finding humor in the ridiculousness of disaster, and taking a battle scar in stride. Could also be a hint that the entire story is a fabricated/embellished/appropriated story, like people often tell recreationally when drinking, and understood in that context for what it is.
Or, the story might have started a bit like when grandkids ask grandpa how he got that arm injury, and instead of telling the troubling story about shrapnel in the war, or the car crash, he tongue in cheek tells a fantastic tall tale of fishing, when along comes a bear who wanted to eat his fish, chock full of lessons.
That could've been a goal with students: if one ran out of real-world case studies to drive home laser safety practices, a semi-plausible, if over-the-top, narrative of how a not-unlikely cavalier mistake could become a clusterfudge, with the story of course hitting all the safety practices they were just told about.
There would normally be verbal cues as to the kind of story, and there'd be the context of telling, both of which are lost in blog posts.
I read that line as being in the context of the authors blog. As in “I’ve referenced this here before, and told the story to people in person, but never written out the story here on my blog.” Not literally saying that this is the first time in history any part of this story was committed to some form of the written word.
The story sounds real.
[1] If all the bolted devices in the middle magically fall down, the laser would have hit my belly, not my eyes. So it's important to crouch looking away, just in case.
And with that kind of care, like turn everything off and still be very careful if you have to pick something from the floor.
Nd:YAG lasers always creep me out. I worked in a lab that had an Nd:YAG with two janky doublers: 1064 -> 532 -> 266 nm. The output energy was supposed to be a few mJ (IIRC), but it was basically zero. So the students operating it took off the second doubler and fired it at a bookend. Nothing (well, nothing visible). Took off the first doubler. After investigation, the zapping sound was the paint vaporizing off a computer at the other end of the lab, because the beam was actually scooting just past the bookend. 1064 nm is almost the worst wavelength you can work with. (Okay, 233nm is probably worse, but the available energy with a setup like this is much lower.)
I have a green laser pointer, and I made a point of buying a diode laser. It’s a slightly different color than 532, its battery life is better, but, critically, there is no way it could malfunction or be sloppily constructed to leak infrared light.
I just searched Amazon. There are plenty of green “diode” lasers, 532nm, ~100mW, for very little money. I don’t believe that for a second — those are surely crappy frequency doubled Nd:YAG lasers, probably unfiltered (that filter wouldn’t be cheap, and it might fail anyway under that ridiculous power level), and they will blind you when some funny reflection of the, I dunno, 500mW of stray IR light hits your eye.
Now that real name brand laser pointers are mostly gone, if you actually want green, get a 515nm laser or something along those lines. Stay away from 532nm!
Years ago when the hype wasnt really there he visited me and wanted to show off. I have 3 dogs and I really like this kind of tech but I forbid it to turn that thing on near me, especially in my flat. Even if they are directed away, the chance of unpredictable reflections is just too high for a bit of fun.
How do you get 233nm lasers?!?
There are crystals that have nonlinear responses to high electric fields, and if you hit them with enough laser light, some of it comes out at half the wavelength. A lot of it also comes out at the original wavelength. Most 532nm lasers work like this, but other input wavelengths are possible, like starting at 532, doubling again, and getting 266nm.
This was a long time ago, and it wasn’t my project, so it’s possible it was slightly different, but I definitely remember the 532nm stage. And 266nm sounds credible for what the group was trying to do with the laser.
I'm just surprised that you were able to make a laser with such a short wavelength with frequency doublers (or triplers).
The lab I was in was doing this in 2000, and I suspect they got their frequency doubler from some other lab. It worked, but it certainly didn’t work well. The 1064nm laser was decently large (a couple J per pulse, from vague memory), and the expected UV energy was quite low. The laser was being used for some form of imaging at short range (fluorescence or absorption in burning gasses? Maybe Raman spectroscopy if everything got lucky?).
I know some places have poor safety culture, but this is a “laser company”. Basic laser safety should be drilled into them from day 1 and every day after. When I worked in an optics lab, we had interlocks on the doors that switched on with the power supply running the experiment and a sign outside indicating which wavelengths were operating.
Should be, isn't.
I've heard of one place that had a class IV laser mounted on a robot arm in a public area, which turned itself off when the arm happened to flail in exactly the right way to hit its own emergency stop button.
And sometimes you think what kind of shenanigans might happen and why it might be better to have complex safety interlocks that mate with entire automation cell controls...
Now would I do it? No... definitely not, as long as the demon on my right shoulder was being quiet that day.
But forgetting that, what are the core safety issues described? I get the direct exposure to unprotected eyes damage, but there's discussion of infra red reflections endangering nearby children + aircraft + casus belli with the US army.
“Could we use this to burn paint off the road” sounds exactly like the sort of question a person doing a demo might say “I don’t see why not, let’s try it” to.
While with deliberate thought about it, the fact that road markings are retro-reflective is obvious, but it’s not something you would necessarily consider immediately, since it’s called “paint” and almost all paint you encounter in the world is not retro-reflective.
For the rest of it, my reading of the story is multiple things happened here:
1) They initially aimed the IR laser at the paint on the ground. The paint being retro-reflective the laser damaged itself in about an half hour and stopped producing consistent results, just occasional spots of results.
2) The sales person rather than halting the demo to get someone else to take a look at what was malfunctioning continued to fire the laser after making various adjustments not realizing that because the laser had been damaged it was firing not at the ground anymore, but at the car a few spaces away.
3) They’d been messing with the laser after malfunctioning since before the VP parked their car, so there’s possibility they were sending lasers in the direction of the other building, so that’s one issue which would have been bad enough on its own but…
4) At some point the VP parked their car in the path between the laser and the building. As they continued to mess with the malfunctioning laser, they burned through the paint on the side of the car, exposing the bare metal underneath.
5) The bare metal is also highly reflective, but because it’s not retro-reflective the problem is now you had completely uncontrolled reflections. The ones that went backwards had nothing to stop them since there was only a fence and field between the lot and the school. And the ones that went up obviously also had nothing to stop them since they were outside.
6) Because of the unknown detections and quantity of reflection, in addition to getting all the potentially exposed employees and customers checked out, the company would also have to make advisory calls (at a minimum) to the school and the local airports and military installations.
Whether those schools and planes were actually in danger or not could not be said with certainty, but the point was less “oh know we’re terrorists now” and more “this was a huge screw up, and I need to impress on you why it was bigger than just breaking company property or not wearing your safety gear”
A good sales engineer knows a lot about the product within its normal operating envelope, but especially knows a lot about the boundaries of "normal operation". Bob's very first response to "can this thing do a thing [that Bob should know is outside of its normal operations]?" should have been to go ask the kind of engineer who is involved in defining "normal". And either the capability is investigated (and, if plausible, eventually a "safe" demo is put together, and maybe the definition of "normal" is expanded), or its revealed that it won't work, and that's that. In either case, the rest of the situation never happens, provided Bob is actually good at the engineering side of "sales engineer".
Sometimes a good sales engineer can tell you all about then undocumented feature you need to get something delivered.
1. How do you know if the guy trying to sell you something is the engineer. They will tell you in excruciating detail every flaw and design mistake in the thing and how they should have designed it better. Savor this moment, look past the terrible sales pitch and buy from them, for you have been gifted that elusive thing, the engineer.
I've also seen a different kind of engineer in sales, where they're paired long-term with salespeople. They sit in on sales meetings as a technical expert, and also do things like customizations and integrations. I suppose the presence of the salesperson helps suppress the engineer's inclination to start riffing on every flaw, but the pairing retains the engineer ability to help the customer be successful with the product.
You're walking it back a bit by saying you're a bit rough on sales, but what you actually wrote is engineers are bad at sales.
Sales engineer is a well-populated role, and they do their jobs as expected.
On average, an engineer will be worse at sales than a "pure salesman", but that's simply specialization in action. Can't get better at what you don't have an opportunity to practice. We all can do pretty much whatever we want if we put our minds to it.
In my case, that's exactly what they need. Sales people creep me out and make me want to hide under my weighted blanket. Sales engineers are the blessing that makes sales calls informative and bearable. I don't know how companies find and recruit them, but they make it happen and I'm very happy they do.
The salesman, who deals with the business guys on the other side, the folks who will actually sign the check. The sales engineer, that deal with the guys who will actually use the product, is able to understand their requirements and come up with ways the product can fullfil those, provide Proofs of Concept, demos and initial training for those guys on the other side that will give the final ok to the business people: 'this will work for us, you can sign the check if you want"
https://www.funraniumlabs.com/2015/04/an-april-fools-caution...
https://www.funraniumlabs.com/2018/09/the-fringes-of-regulat...