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Nathan from Olark here - make sure you give us the full URL (e.g., "http://clientname.app.com/settings). That should fix your issue.

The second rule you wanted to use probably can't happen just yet, but we'll look into adding it!

The third rule you can do if you use our Javascript API: www.olark.com/developer

Thanks for the feedback, and you can always email us at support@olark.com if you have any other questions!

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Thanks, the client name is dynamic, if a wildcard could be used it would help.

btw anyone not using this to get feedback from their app users is missing out!

Danielle from Olark here. I'm one of the engineers on this project.

We have a "contains" selector that works like a wildcard. So in order to do what you want, your rule conditions would look like: "Current Url" "contains" "settings".

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